Your invoices can have the following statuses:

Main Statuses

  • Open: This invoice hasn't been paid and is still within the payment term agreed dates.
  • Overdue: Invoice due date has passed an no payment (even partial) has been received
  • Partially Paid: Your customer made a partial payment 
  • Paid: Your customer paid the invoice in full (expect 2-3 days for this to deposit in your bank account)

Additional statuses

  • Sent: You emailed the invoice to your customer 
  • Viewed: Your customer viewed the invoice (via the online portal); This includes any CC’d recipients on the email  

To see exactly who has viewed your invoice, check out the following help topic: Tracking who's viewed your invoice